Resources
What we do, what we don't, and how your information is handled.
01
No. An enquiry is only a request for information or help with the next steps. Applications and approvals depend on the relevant institution's requirements.
Yes. Our service categories cover personal banking, accounts, vehicle, property and business needs. Availability of any specific product depends on the provider.
Any Solutions Group service charges, if applicable, will be disclosed before you agree to a charge. A bank or other provider may separately charge fees under its own terms.
We contact you only through the method and times you choose, consistent with your stated preferences.
02
Actual pricing, fees, rates and payment schedules depend on the provider, the product and your circumstances. Any illustration is not an offer unless the provider confirms it.
Common documents include identification, evidence of income, account statements and product-specific documents such as vehicle quotations, business records or property documents. The exact list depends on the provider and product.
No. Product availability and approval depend on the relevant financial institution and its assessment.
03
Only as explained in the applicable privacy notice, with an appropriate legal basis and any required consent. The recipient and purpose will be communicated before a transfer where required.
Use the Contact Preferences page or contact us through our official support channel to withdraw marketing permissions at any time.
Tell us what you're looking for, and we'll help clarify the available next steps.
Your details are used only to respond to your enquiry, as described in our Privacy Notice. Marketing contact is always a separate, optional choice.